Privacy Collection Statement

Privacy Collection Statement

Flor-Hanly & Associates Pty Ltd ACN 137 744 355 and its officers, employees and agents (we, us or our) are committed to protecting the privacy of your personal information. You can access our full privacy policy by contacting admin@florhanly.com.au or by clicking the link below.

During the course of our operations, we collect personal information (which may include credit information). The type of personal and sensitive information we collect is detailed in our Privacy Policy and includes identity documents, TFNs, government identifiers, financial information, beneficial ownership/control information and Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Act) risk information.

The primary purpose for which we collect, hold, use and disclose personal information varies depending on the individual that we are collecting the information from but is generally as follows:

in the case of a current or prospective client, to provide our services and comply with our professional obligations;

in the case of other individuals that contact us (including users of our website), to assist us to respond to your enquiries or complaints;

in the case of a current contractor, consultant or agent, to assist us in providing our services; and

in the case of a prospective contractor, consultant, agent or employee, to assess your suitability for employment or engagement.

We may also collect, hold, use and disclose personal information for secondary purposes that we expect to be within your reasonable expectations and related to the primary purpose of collection.

We also collect your personal information to comply with  the  AML/CTF Act and other professional obligations, as detailed in our Privacy Policy. This includes to:

establish and verify your identity before providing certain services to you or the person you are acting on behalf of;

comply with initial, ongoing and enhanced Customer Due Diligence;

assess and manage potential money laundering, terrorism financing, proliferation financing risks or related compliance risks associated with the provision of our services;

make reports required by law under the AML/CTF Act, and

meet record keeping obligations under the AML/CTF Act.

We may use personal information for the purposes of developing, using and training artificial intelligence (AI) tools for use within our business. Our Privacy Policy sets out what type of personal information we use in AI software.

We will generally collect your personal information by:

requesting it directly from you, for example, via emails, telephone calls, online forms, engagement agreements, physical or virtual meetings and questionnaires;

using third-party identity verification services, such as Content Snare and Ignition to collect personal information about you on our behalf;

searching registers of companies, trusts, government databases (such as ASIC or ABR) and other paid search providers, and

other third parties including government bodies (such as regulatory authorities, relevant departments, etc), referrals from individuals or other entities, banks and financial institutions, your current and previous employers, our employees, contractors and agents, through marketing and business development events and your representatives and advisers.

We may disclose your personal information to other entities such as government bodies (for example regulatory authorities, relevant departments, etc), our external auditors and other professional advisers, our contractors, consultants, employees, agents and service providers, law enforcement agencies, parties considering the acquisition of the whole or a part of our business and other third parties with whom we have a commercial relationship.

In some cases, we may indirectly disclose personal information overseas through disclosures to our service providers that have data servers located overseas. For example, we disclose personal information to service providers that are located, or otherwise have data servers located, in the Philippines, India and the USA.

We may also share your personal information with AUSTRAC to meet our legal and regulatory obligations under the AML/CTF Act or the AML/CTF Rules.

We may use your personal information to send you marketing communications, including emails, SMS, newsletters, event invitations or other material relating to our products or services. You have the right to opt out of receiving these communications at any time.

We will not disclose your credit information to any credit reporting body.

If you do not provide us with the requested information, we are not able to provide you with our services or otherwise engage with you.

Our detailed Privacy Policy includes further information on how you can access and seek correction of your personal information and credit information. It also outlines how to lodge a complaint and how that complaint will be managed if you are concerned about how we handled your information.

If you have any questions about our information handling practice, please contact The Privacy Officer, Flor-Hanly:

Postal address: PO Box 3456 Mackay North QLD 4740

Telephone number: (07) 4963 4800

Email address: comply@florhanly.com.au